Privacy Policy

FOUR PIONEERS PTE. LTD. (“we,” “our,” or “us”) takes your privacy very seriously. To provide you with our personalized social platform and services (the “Service”), we need to collect certain personal information about you. This Privacy Policy explains what information we collect, how we use and protect it, and your rights regarding your data.
This Privacy Policy does not apply to any third-party websites, services, or applications, even if they are accessible through our Service. By using Veliss, you consent to the terms described below. If you do not agree with any term of this Privacy Policy, please discontinue use of the Service.

  1. Data Retention
    We retain the information we collect as long as necessary to provide the Services, for internal analytical purposes, or to comply with legal obligations, resolve disputes, and enforce agreements.
    The criteria used to determine retention periods include:

  • How long the personal data is needed to provide the services and operate the business;

  • The type of personal data collected;

  • Whether we are legally required to retain data (e.g., mandatory retention laws, government orders, or litigation).
    We will only retain your personal information for three (3) years.

  1. Information We Collect and Purposes of Collection
    2.1 Information You Submit

  • Camera and Photos
    We access your camera to enable photography features and your photo library to provide editing, gallery, and preview functions. If you choose to upload photos to our community, those photos may be stored on our servers. You may delete these uploaded photos at any time.

  • Profile Information
    When you register for an account, we collect your name, email address, and any other information you provide in your profile. This helps us to personalize your experience and improve the functionality of the Service.

  • Support-Related Information
    If you contact us via support or email, we may collect your email address and any information you voluntarily provide to assist with customer support or feedback.
    Purposes of Collection:

  • To operate and update the Service;

  • To improve and customize the user experience;

  • To maintain, test, and monitor quality and functionality;

  • To provide support and handle user inquiries or complaints.

2.2 Information We Collect Automatically

  • Technical Information
    We may use APIs provided by iOS and Android to collect technical data about your device and usage, such as:

    • Operating system type, name, and version;

    • Software configuration, version, and settings;

    • IP address, anonymous identifiers, and device IDs;

    • Advertising ID.

  • Usage Information
    We may collect information about how you interact with the Service, including browsing activities, viewed content, ads or offers, usage frequency, and timestamps. This helps us improve the performance and features of the Service.

  • Social Networks
    We may collect interaction data from social networks when you connect or interact with them through the Service. This helps to integrate social features within the app, such as following, liking, or sharing posts.

  • Payment Data
    We may use Apple-provided APIs to collect transaction details, such as purchase items, subscription period, order status, and payment time. We do not collect or store payment credentials. Payments are processed by third-party providers such as Apple or Google. You should review their privacy policies before submitting any payment information.
    Purposes of Automatically Processed Information:

  • To operate and update the Service;

  • To improve performance and add features;

  • To maintain, test, and enhance quality and stability.
    If any new purpose for processing arises, we will update this Privacy Policy accordingly.

  1. How Your Information May Be Shared
    We share information with third parties only as described in this Privacy Policy.

  • Third-Party Service Providers
    We do not rent or sell your personal data. However, we may share information with third-party service providers that assist in operating or improving the Service. These third parties may use automated data processing technologies. We cannot control their tracking technologies or their use. If you do not wish to share information with third parties, please avoid using services integrated with them.

  • Third-Party Links
    The Service may contain links to third-party websites or services. We are not responsible for their private practices or content.
    We may disclose your information when legally required or necessary to:

  • Comply with applicable laws or legal processes;

  • Protect our rights or the safety of users and others;

  • Investigate or prevent fraud;

  • Respond to government requests.

  1. Uploaded Materials and Generated Content
    When you upload photos, text prompts, or any other materials (“User Inputs”) into Veliss, we process them only once for the purpose of generating your requested content.
    We understand that your uploaded materials may include sensitive or personal information. Therefore, we apply strict data minimization and deletion standards to protect your privacy at all times.
    Immediate Processing and Deletion
    All uploaded images, text prompts, and related metadata are transmitted securely to our processing system for real-time generation. Once the processing is complete and the result has been delivered to your device, your uploaded data is immediately deleted from our servers.
    We do not retain, archive, or back up any uploaded materials or generated results on our servers.
    No copy, cache, or residual data of your uploads is stored in our databases after completion of processing.
    No AI Training, Profiling, or Secondary Use
    We never use your uploaded or generated content for AI training, fine-tuning, or algorithmic optimization. Your content is not analyzed for behavioral profiling, marketing, or dataset enrichment. The entire process is automated and limited strictly to your generation request.

  1. Data Security
    We take the protection of your personal information and uploaded materials extremely seriously. Veliss implements a combination of administrative, technical, and physical safeguards designed to maintain data confidentiality, integrity, and availability throughout every stage of processing.
    Encryption and Secure Transmission
    All data transfers between your device and our servers are protected using industry-standard HTTPS/TLS 1.3 encryption.
    Uploaded materials, including photos and text prompts, are transmitted through secure, time-limited sessions and automatically deleted once processing is complete.
    Sensitive operations, such as payment validation or account verification, are handled exclusively through secure platform APIs (e.g., Apple or Google) and never expose raw user credentials to Veliss.

  1. Your Rights Regarding Your Data
    As a user, you have certain rights regarding the data we collect and process:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: If any information is inaccurate or incomplete, you can request that we update it.

  • Right to Erasure: You can request that we delete your personal data.

  • Right to Withdraw Consent: You can withdraw consent at any time if we are processing your data based on consent.
    For more detailed information on how to exercise these rights, please contact us at Veliss@frper.com.

  1. Data Retention
    We retain the information we collect as long as necessary to provide the Services, for internal analytical purposes, or to comply with legal obligations, resolve disputes, and enforce agreements.
    The criteria used to determine retention periods include:

  • How long the personal data is needed to provide the services and operate the business;

  • The type of personal data collected;

  • Whether we are legally required to retain data (e.g., mandatory retention laws, government orders, or litigation).
    We will only retain your personal information for three (3) years, unless you request its deletion before that time.

  1. Third-Party Services
    Veliss may use third-party service providers to help operate and improve the Services. These third-party providers may have access to your personal information only for the purpose of performing their functions and are obligated not to disclose or use it for any other purpose.

  • Third-Party Advertising: We may partner with third-party advertisers who may use cookies and similar technologies to serve ads based on your activity on Veliss and other sites you visit. These third-party advertisers may collect personal information through their own methods. We encourage you to review their privacy policies for more information.

  • Social Media Integration: Veliss may allow you to connect your account with social media platforms, like Facebook, Twitter, and others. When you choose to link your account, we may collect and share information from those social media platforms, such as your username, profile picture, and any other information that you have made public through those platforms. You have control over what information is shared and can disconnect your social media accounts at any time via the settings.

  1. Cookies and Tracking Technologies
    Veliss uses cookies and other tracking technologies (e.g., web beacons, pixels) to improve your experience on the Service. Cookies are small data files stored on your device that allow us to:

  • Remember your preferences and settings;

  • Improve the functionality and performance of the Service;

  • Track your usage and interactions with the Service for analytics purposes.
    You can manage your cookie settings through your browser, but please note that disabling certain cookies may affect the functionality of the Service.

  1. Your Rights and Choices
    As a user of Veliss, you have rights and choices regarding the personal information we collect and process. Depending on your location and applicable privacy laws, you may have the following rights:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Correction: If any of the information we hold about you is incorrect or incomplete, you can request that we correct it.

  • Right to Deletion: You can request that we delete your personal data. This may be done in cases where your data is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

  • Right to Restrict Processing: You can request that we limit the way we process your personal data in certain circumstances, such as when you believe that your data is inaccurate or unlawfully processed.

  • Right to Object to Processing: You may object to the processing of your data for certain purposes, such as direct marketing.

  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time, and we will stop processing your personal data.
    If you wish to exercise any of these rights, please contact us at Veliss@frper.com.

  1. Security of Your Information
    We take the protection of your personal information very seriously and use various administrative, technical, and physical security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

  • Encryption: All data transmitted between your device and our servers is encrypted using industry-standard encryption protocols (HTTPS/TLS).

  • Access Control: Access to your personal information is restricted to authorized personnel only, who need to access it to perform their duties.

  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
    Despite our best efforts, no system can guarantee complete security. We encourage you to take precautions to protect your own data, such as keeping your device secure and not sharing your account credentials with others.

  1. International Data Transfers
    Veliss is a globally operated service. As part of delivering our products and services, your information may be processed, stored, or transferred across multiple data centers located in different countries or regions. We ensure that all cross-border data transfers are conducted lawfully, securely, and in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR), the Personal Data Protection Act (PDPA) of Singapore, and other relevant privacy frameworks.
    We rely on mechanisms like Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) with third-party providers to ensure adequate protection of your personal data when it is transferred outside of your country.

  1. Children’s Privacy
    Veliss is not designed for or directed towards children. We are committed to protecting the privacy of minors and complying with applicable child protection and data privacy laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States and Article 8 of the GDPR in the European Union.

  • Minimum Age Requirement: You must be at least 18 years old to use Veliss. If we learn that we have collected personal data from a child under the age of 18, we will delete such data immediately.

  • Parental Rights: If you are a parent or guardian and believe that we may have collected data from a child under your care, you may request the deletion of such data by contacting us at Veliss@frper.com.

  1. Updates to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted in this section of the User Agreement, and the updated policy will take effect immediately upon publication. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
    Email: Veliss@frper.com

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